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The
Telephone / Wireless Number that you
would like our service to monitor. ("Phone A")
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The
Telephone / Wireless Number you are receiving the
Harassing Calls on MUST have call
forwarding capability.
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The
Call Forwarding code from your carrier. You
should also know the code to turn off call forwarding
when the service is over.
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Another Telephone / Wireless Number you would like us to
forward your calls to while the service is on. ("Phone B")
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If "Phone B" has Caller ID you will be able to see the
callers number instantly for every call.
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Once
you have the above information a customer service representative will
assign you an access number. This access number is
the number you will forward "Phone A" to. Our
system will automatically re-route all calls made to
"Phone B".
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This entire
process is completely transparent to the caller.
It
is not necessary to have another phone number to forward
your calls to, however, by having one you can instantly
see the callers number instantly every time. If you do not
have another phone, all calls will go directly to a
generic voice mail.
For
the subscription period you purchase, the service is YOURS,
regardless if you want to have your calls forwarded to
our system 24 hours/day or simply for the time frame you
normally expect the Harassing Calls to occur.
During your subscription you are in control of how long
or how often you wish to forward calls to our system.
You
may use "Phone A" at any time, however, if you are on the
phone when someone calls you - our system WILL NOT
be able to track your incoming calls. To be safe it
would be best to stay off "Phone A". You may use
"Phone B" normally without service interruption.
Once
the system is operational you may test it at any time by
calling "Phone A" from any blocked number you wish,
however, DO NOT call "Phone A" from "Phone
A", if this is done the system will reset and your
service will have to be set-up again.
Reporting: Unless otherwise requested, we will
send a full report of all call activity at the end of
your subscription period via email. This report
details the Date / Time / "Phone A" Number / Number that
Called / Duration of each call.
Police Reports: If you are gathering
information to file a police report our services can be
admissible in court.
The service is ONLY
available in the United States